PAYMENT POLICY

Last updated: August 2, 2026

These Billing Terms & Conditions describe how payments, billing and transactions work on brigitte-mode.com. By placing an order through our website, you accept these terms.

Payment Methods We Accept

Brigitte Mode offers secure, convenient ways to pay for a smooth checkout experience. We currently accept:

  • Credit & debit cards (Visa, Mastercard)
  • Apple Pay
  • Google Pay
  • Shop Pay

Every payment is processed in Pounds Sterling (GBP).

When Payment Is Taken

  • Payment is due in full at the moment of purchase.
  • We only process and dispatch orders once payment has been received in full.
  • If a payment fails or is declined, the order will not be confirmed.

Prices & Currency

All prices shown on brigitte-mode.com are in Pounds Sterling (GBP).

  • Prices can change without prior notice.
  • Any applicable taxes and delivery charges are shown clearly at checkout before you complete payment.
  • Delivery costs (where they apply) are displayed during checkout.

Keeping Payments Secure

brigitte-mode.com relies on SSL encryption and trusted payment gateways to protect every transaction.

  • We never store card numbers or other sensitive payment details ourselves.
  • All payment data is handled directly by certified third-party payment providers.

Refunds & Chargebacks

Refunds are handled according to our Refund & Return Policy.

Chargebacks raised without contacting us first may be disputed.

If you run into a billing or payment issue, email us at: support@brigitte-mode.com

We'll do everything we can to sort it out quickly.

Fraud Prevention

brigitte-mode.com reserves the right to cancel or place on hold any order suspected of fraud or unauthorised activity.

Certain transactions — particularly high-value or flagged orders — may require additional verification before we process them.

Contact Information

Customer Service Hours

Monday – Friday: 9:00 AM – 5:00 PM (GMT+00:00)

We aim to reply to every enquiry within 1–2 business days.